Recently, we have heard from a number of families, many of them Gmail users, that they are not receiving our emails in their inbox this school year. Our Technology team is working to optimize our email delivery settings to try to correct this on our end. If you are not receiving our emails, please complete the following steps:
- Check your inbox for emails from [email protected] by using the search bar at the top of the Gmail inbox. If you locate any emails, mark them as “not spam” or move them to your inbox.
- Add [email protected] to your contacts in your Gmail address book. Also add the email for the schools you have students at: [email protected], [email protected], [email protected], or [email protected].
- Buildings send out emails every Sunday at noon. If you take the steps above and do not receive an email on Sunday afternoon from the buildings your student attends, complete the form here. We will send you a test email and work with you to troubleshoot the issue and get our emails back in your inbox!
For tutorials to follow these steps in popular email clients, please see the menu on the right side of this page.